Embajada de Australia
Chile
Colombia, Ecuador, Venezuela

Consular Assistance

Consular Assistance

The Australian Embassy in Chile is responsible for providing consular assistance to Australians in Chile, Colombia, Ecuador and Venezuela. More information is provided below:

Where to get help in Chile

Isidora Goyenechea 3621
13th Floor, Las Condes
Santiago de Chile
Telephone: +56 2 2550 3500
E-mail: consular.santiago@dfat.gov.au (not for Visa Enquiries)
Office Hours: Monday – Friday from 08.30am to 12.00pm
24 hour emergency consular assistance: + 61 2 6261 3305

 

Where to get help in Colombia

The Australian Consulate-General in Bogotá offers consular and passport services. You can contact the Australian Consulate-General through via telephone or email.

Australian Consulate-General
Edificio Tierra Firme
Avenida Carrera 9 No. 115-06
Oficina 2003
Bogotá, Colombia
Email: consular.bogota@austrade.gov.au
Telephone: +57 1 657 7805

Access the building using the main entrance located at the courtyard adjacent to 7th Avenue just behind the Scotiabank building.

Opening hours: Mon-Tue-Thurs-Fri 9.00-12.30hrs
 

Passport applications interviews and notarial services at the Consulate-General are offered by appointment only. Please visit the online appointment booking page for Bogota.

 

Where to get help in Ecuador

Australia does not have an embassy in Ecuador. By agreement between the Canadian and Australian governments, the Canadian Embassy in Quito provides consular assistance to Australians in Ecuador. This service includes the issuance of Provisional Travel Documents. Australia has a Consulate in Guayaquil, Ecuador, headed by an Honorary Consul, which provides limited consular assistance to Australian citizens, but does not include the issue of Australian passports.

 

Where to get help in Venezuela

Australia does not have an embassy or consulate in Venezuela. By agreement between the Canadian and Australian governments, the Canadian Embassy in Caracas provides consular assistance to Australians in Venezuela. This service includes the issuance of Provisional Travel Documents.

 

Créditos: Smartraveller.gov.au

Should you have a consular emergency please the Australian Government’s 24-hour Consular Emergency Centre on 1300 555 135 within Australia (local call cost) +61 2 6261 3305 from outside Australia, SMS at +61 421 269 080.

 

Please visit the Services for Australians Overseas section for more information and Smartraveller, the Australian Government\'s travel advisory and consular information service for travel advisories and information to assist you while travelling overseas.