INFORMATION REGARDING COVID-19 (NOVEL CORONAVIRUS)

If you are in Chile or Ecuador and seeking to return to Australia, please register your details with us and keep them up to date.

We advise all Australians not to travel at this time. If you're already overseas and wish to return to Australia, we recommend you do so as soon as possible.

Due to the COVID-19 pandemic, the Embassy has had to adjust to local regulations on social distancing and self-isolation. Our ability to provide consular services may be limited due to restrictions on our movement.

Relevant information:

• 24 hour emergency consular assistance: + 61 2 6261 3305
• Consular & Notarial hours (for Australian citizens): Mondays and Wednesdays from 09:00am - 12:30pm (request your appointment by email to [email protected])
• Applying/renewing your Australian passport: Visit www.passport.gov.au for updated information, including application forms, required supporting documents and photo requirements.
• For non-urgent inquiries, email [email protected] or visit www.smartraveller.gov.au
• Write to us at [email protected].

Restrictions on travel to Australia

From Friday, 20 March at 9pm AEDT, Australia will not allow the entry of people who are not citizens, residents or their immediate families. This is a necessary further measure to slow the spread of COVID-19. Australians can return home but will be subject to 14- day isolation. Further information is available here.
 

Restricciones de viaje a Australia

Desde el viernes 20 de marzo a partir de las 9 pm AEDT, Australia no permitirá la entrada de personas que no sean ciudadanos, residentes o sus familiares directos. Esta es una medida adicional necesaria para frenar la propagación de COVID-19. Los australianos pueden regresar a sus hogares pero estarán sujetos a un aislamiento de 14 días. Mas information aqui.

Debido a la pandemia de COVID-19, la Embajada ha tenido que ajustarse a las regulaciones locales sobre el distanciamiento social y el auto-aislamiento. Nuestra capacidad de proporcionar servicios consulares pueden ser limitados.

·       Asistencia consular de emergencia las 24 horas: + 61 2 6261 3305

·       Horario consular y notarial (para ciudadanos australianos): Lunes y Miercoles de 09:00am - 12:30pm (reserva tu hora escribiendo a [email protected]).

·       Postular/renovar pasaporte australiano: Visite www.passport.gov.au por la información actualizada, incluyendo formularios, documentos requeridos, y características de la foto.

·       Para consultas no urgentes, envíe un correo electrónico a [email protected] o visite su sitio web www.smartraveller.gov.au